Privacy notice
What a real clinic has to tell patients about their data, and why this page is not it.
Placeholder document in a website template. Not legal advice, and not a policy. Replace entirely before launch.
This document is a placeholder
Feliceo is a template, not a clinic. There is no data controller, no processing, and no policy. This page exists so the footer link resolves.
A healthcare provider's privacy notice is a regulated document. In the UK that means UK GDPR Article 13 transparency requirements, and for patient records the ICO's health and social care guidance as well. It has to be written for the specific processing the practice actually does, and it should be reviewed by someone qualified.
What the real version needs to cover
The identity and contact details of the data controller, and the data protection officer if one is required. The categories of personal and special-category data collected, including health data. The lawful basis for each purpose, which for clinical care is usually not consent. How long records are retained, against the applicable retention schedule. Who data is shared with, including insurers, laboratories and any referral destination. The patient's rights and how to exercise them. How to complain, and the supervisory authority's details.
Also worth checking before launch
Any analytics, embedded map, chat widget or booking integration added to this template sets its own cookies and may transfer data outside the UK. Each one needs to appear in the notice and, where it is not strictly necessary, behind a consent mechanism. The template ships with none of them, which is the only reason there is no cookie banner here.
Start with a conversation
Tell us what is bothering you. We will tell you whether we are the right people to fix it.